Shipping & Returns
Shipping and Returns Policy
At Flying Horse, we strive to ensure you’re happy with your purchase. Below is our straightforward shipping and return policy to help you shop with confidence.
Returns Policy
If you need to return an item for a refund, please contact our team with the following details:
- Your name
- Your order number
- The reason for the return
Returns must be initiated within 30 days of receiving your order. To qualify for a return:
- Items must be in their original condition, unworn/unused, and in their original packaging.
Please note:
- We cannot cover the delivery cost of returning unwanted items.
- Unfortunately, we are unable to accept returns for coffee due to its perishable nature.
If you experience an issue with your coffee purchase, please don’t hesitate to reach out. We’re committed to resolving any problems and making things right.
Shipping Information
We aim to process and dispatch all orders promptly:
- Orders are typically processed within 1-2 business days.
- Delivery times vary depending on your location but are usually within 3-5 business days for domestic orders.